Research theme

Data and Society: Evidence, Policy and Its Limits

Administrative records, platform logs and sensor data describe populations at a resolution that survey research never reached. They also describe them with biases that survey research spent a century learning to correct for.

The optimistic version of the data-and-society story is straightforward: more measurement means better decisions. The version that survives contact with the data is more careful. Every large behavioural dataset is a record of an instrument, not of a population. Mobile phone records describe people who carry phones in the way the operator bills them. Platform logs describe engagement as the platform defines it. None of that makes the data useless, but it does mean that the first analytical step is always reconstructing what the sample actually is.

Where it works

Coverage and frequency are the real gains. Official statistics arrive quarterly and revised; digital traces arrive continuously. For anything where timing matters more than precision - tracking mobility after a disruption, spotting a shift in demand, mapping how a rumour moves - that trade is worth making. The big data and public policy page covers the cases where this has actually changed decisions, and the more common cases where it has not.

Where it breaks

It breaks when the instrument changes. A platform adjusts its ranking algorithm and your time series develops a discontinuity that has nothing to do with the world. It breaks when the measurement becomes a target. And it breaks, in a way that is harder to fix, when re-identification turns an aggregate dataset into a personal one; see digital traces and privacy.

An applied case

Health is where these tensions are sharpest, because the data is the most sensitive and the potential gains are the largest. Digital health and access looks at what happens when care itself moves online, using the European mail-order pharmacy market as a worked example.

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Notes under Data and society

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